Phone

1800 819 961 (free call)

Email

seniorscard@sa.gov.au

Self service (online)

Use Seniors Card member online services if you are an existing Seniors Card member and need to update your details and subscription preferences or request a replacement card.

Postal address

Seniors Card Unit - South Australia
PO Box 196
Adelaide SA 5001

Other Australian Seniors Card offices

Seniors Card in other states and territories.

Seniors Card Facebook page

The Seniors Card SA Facebook community is a place to share news, information, events, offers and fun content. You’re invited to follow the page so you can join the conversation and engage with Seniors Card and the broader senior community in South Australia. Get inspired. Be informed. Age well.

There are a number of State and Commonwealth Government concessions available to help South Australians on low or fixed incomes with the cost of household and other expenses. Eligibility criteria vary slightly between concession types.

Companion Card SA

A Companion Card is for people with significant and permanent disability. When a cardholder buys a ticket at participating venues and activities in South Australia, their companion or carer will be given free entry.

Concession Finder

Use the Concession Finder to help you find concessions available to you.

Services Australia

Visit Services Australia for Centrelink, Medicare and other Commonwealth Government services

There are many organisations that can assist older people to navigate the world of ever-changing technology via training, support and resources.

Australian Cyber Security Centre

How to use the internet securely: A guide for seniors

Be Connected

Be Connected helps to increase the confidence, skills and online safety of older Australians. Use free online resources to engage with the internet, including being safe online, contacting family and friends who live far away or finding new friends, connecting with old friends, staying up to date with what’s happening in communities near and far, and shopping and selling online.

Community Centres SA

Some community centres and neighbourhood houses around South Australia offer computer, iPad, tablet and internet training and workshops, often one-on-one, for a small fee. Search for your local community centre to find out what they can offer you. Visit www.communitycentressa.asn.au/
searchdirectory to find your local centre.

Libraries SA

Digital Hubs provide free training in computers, internet, tablets, smartphones and more. Some South Australian councils have digital hubs including City of Adelaide, Adelaide Hills, Campbelltown, Charles Sturt, Gawler, Prospect, Onkaparinga, Tea Tree Gully and Salisbury. Contact your local council for more information.

Digital Library provides digital magazines and newspapers, eBooks and audiobooks, online learning and the Libraries SA app.

SA library customers can now use any public library across SA with a single card, and have access to over 3 million items.  The ‘one card’ network connects more than 130 public libraries across the State and provides convenient access for the whole community to the entire public library collection.

The Royal Society for the Blind’s Adaptive Technology Centre

The RSB Adaptive Technology Centre can assist people who are blind or vision impaired to access information, use computers, mobile phones and tablets, and help you work independently.

Scamwatch

Scamwatch is run by the Australian Competition and Consumer Commission (ACCC) and helps you recognise scams and avoid them. The Scamwatch website provides consumers with a range of publications, reports and guidelines designed to assist you in understanding and preventing harm from scams.

Seniors Information Service, Catalyst Foundation

The Catalyst Foundation offers free webinars, informative videos and short classes on a variety of topics. Whether you’re a whiz at computers or just getting started, there are a range of opportunities for older people to embrace digital literacy. Visit the website or phone 8168 8776 (or 1800 636 368 if calling from regional SA) for more information.

Spam and Telemarketing

If you receive unwanted marketing texts or emails, there are actions you can take. Understand what spam is and how to reduce or report spam. Protect yourself from unwanted calls using the Do Not Call Register. More information from the Australian Communications and Media Authority (ACMA).

Tech Savvy Courses for Seniors

Find training near you in computers and smart devices to help you access the internet and stay connected with their families, friends and communities.

Tech Savvy Seniors

Telstra's Tech Savvy Seniors provides older people with free resources to develop the skills and confidence to use technology for socialising, accessing important services or conducting personal business. Watch short ‘self-teach’ videos or register for a face-to-face training session.

University of the Third Age (U3A) SA

University of the Third Age (U3A) is a volunteer organisation providing educational, creative and leisure opportunities in a friendly environment for people over 50 who are no longer in full-time employment. There are many U3As in metro and regional South Australia. For those who can’t attend a U3A in person, a small annual fee will give you membership to U3AOnline, providing you with unlimited access to online courses.

WEA

WEA provides a supportive and stress-free introduction to personal computers and basic computing courses for seniors. Jargon free language is used and the pace of presentation is not rushed. Be introduced to hardware and the basic concepts of word processing, internet and email. No prior computer experience required.

Consumer and Business Services

Savvy Consumer is a guide to your rights when buying goods or services, developed by Consumer and Business Services. Download a copy (PDF 5.66 MB).

Consumer and Business Services provides information, advice and support to consumers on a wide range of topics including refunds and returns, scams, product safety, warranties, buying and selling a vehicle, shopping from home, buying a mobile phone and gift vouchers.

Adult Safeguarding Unit

The Adult Safeguarding Unit (ASU) responds to concerns of abuse in relation to adults vulnerable to abuse aged 65 years and over, and 50 years and over for Aboriginal or Torres Strait Islander people and adults living with a disability.

Aged Care Quality & Safety Commission

The Aged Care Quality & Safety Commission deals with complaints about aged care services.

Aged Rights Advocacy Service (ARAS)

The Aged Rights Advocacy Service (ARAS) offers a free, confidential and state-wide service to older people, or their representatives, who are living in residential aged care, receiving Commonwealth Home Support Programme (CHSP) or Home Care Package (HCP) services, at risk of, or experiencing abuse from family or friends or living in a retirement village. ARAS provides advocacy assistance to support older people to uphold their rights and their responsibilities.

Health and Community Services Complaints Commissioner

The Health and Community Services Complaints Commissioner (HCSCC) provides independent, impartial, free and confidential services to resolve complaints about government, private and non-government services.

Justice of the Peace (JP)

Find a Justice of the Peace (JP).

Knowing Your Rights

Knowing Your Rights is a guide to the rights of older South Australians. Download a copy (PDF 1MB) or contact Office for Ageing Well on 08 8204 2420 for a free hard copy.

Legal Advisory Service, The Law Society of SA

The Law Society of SA provides a Legal Advisory Service which allows people to discuss legal matters with experienced practitioners who have volunteered their time to provide legal assistance.

Legal Services Commission of SA

The Legal Services Commission of SA provides legal information, legal advice and legal education to all and legal representation to those most in need.

Members of Parliament

Find your local State Member of Parliament (MP).

Find your local Federal Member of Parliament (MP).

NDIS Quality and Safeguards Commission

The NDIS Quality and Safeguards Commission is an independent agency established to improve the quality and safety of NDIS supports and services.

Office of the Public Advocate

Office of the Public Advocate provides services to support the rights and needs of mentally incapacitated South Australians. In particular provides information and education to the public, individual and systemic advocacy, investigatory services and staff act as delegated guardians.

Older Persons Advocacy Network

The Older Persons Advocacy Network provides free, independent and confidential support and information to older people seeking or already using Australian Government-funded aged care services across the nation, along with their families and carers.

Ombudsman

The Commonwealth Ombudsman provides a free and independent service to resolve complaints about Australian Government Services.

The State Ombudsman provides a free and independent service to resolve complaints about South Australian Government and Local Government Services.

Plan Ahead

SA Health provides information to help safeguard your rights and take control of your future.

SA Police

Visit the SA Police website. In an emergency, call 000.

Stop Elder Abuse

Stop Elder Abuse. If you suspect you or someone you know is at risk of or is being abused, you can call 1800 372 310, Monday to Friday, 9.00 am to 5.00 pm for information, support or to make a report to the Adult Safeguarding Unit, or by emailing adultsafeguardingunit@sa.gov.au.

Carers

Carers SA connects carers to a range of support services.

COVID-19

Information from the South Australian government about COVID-19.

Information from the Australian Government about COVID-19.

Disability

The National Disability Insurance Scheme (NDIS) provides information and services to support Australians with a significant and permanent disability and their families and carers.

Domestic and family violence

1800 Respect provides confidential information, counselling and support services for those affected by domestic or family violence.

In case of emergency, dial 000.

Gambling

Gambling Helpline provides information about free, confidential service to support people, including families affected by gambling.

Health

Health information from the Australian Government Department of Health.

Healthdirect Australia is a national health advice and information service which provides online and telephone access to trusted health information and advice.

Healthy living information from SA Heath including healthy eating, being active, healthy mind, being involved in your own healthcare and more.

Medicare.

SA Health provides a wide range of information for the community, including clinical resources, health conditions, public health, healthy living and health services.

Mental health

SA Health has a comprehensive range of public mental health services for children and adolescentsadults and older people in SA. Services are provided through community health centres and hospitals, and to consumers in their own homes.

Beyond Blue provides information and support to help everyone in Australia achieve their best possible mental health, whatever their age and wherever they live.

Lifeline provides all Australians experiencing a personal crisis with access to a 24 hour crisis support and suicide prevention services.

Older persons mental health services provides services to support older people to maximise their mental health through working with the community, ageing and primary health care sectors to prevent or reduce the incidence and/or escalation of mental health issues.

Palliative care

Palliative Care SA is a peak body dedicated to promoting quality care and access to palliative care services.

CareSearch provides palliative care information to patient, carers, community members and health professionals.

Wellbeing

Open Your World and Wellbeing SA provides South Australians and their families with valuable resources, tools and information to support improving wellbeing by staying healthy, active and connected. It brings together information from a wide range of government agencies and non-government organisations in one place, providing an interactive and accessible one-stop-shop for information about wellbeing.

Relationships Australia SA provides a range of counselling and support services.

Aged Care

My Aged Care provides information about getting help around the house or about aged care homes.

Catalyst Foundation

Catalyst Foundation provides free and independent community information and connects people to care, support and accommodation services.

COTA SA

COTA SA is the peak body for 633,000 older people in South Australia providing a platform to ensure that older South Australians are part of decision-making by government and industry on everything from income and employment to housing and health.

Energy

Energy Advisory Service provides free independent information on a range of energy topics including helping save energy at home, understanding energy bills and appliance running costs, links to services that can help if you are having trouble paying bills and general information about energy efficient home design and renewable energy technology.

Energy made easy provides an online tool to compare energy providers and to find information on plans, bills and rights, and tips to reduce bills.

Financial

The Australian Government Financial Information Service provides a free service for older Australian to inform and educate on financial matters.

Grants

Office for Ageing Well provides a range of Ageing Well Community Grants to fund initiatives that reflect the South Australian Government’s commitment to supporting South Australians to age well.  Non-Government, non-profit community organisations can apply.

Grant Assist is a place for information on government grants and assistance.

Independent Living Centres Australia

Independent Living Centres provide information about products and services to help people remain independent and improve their quality of life.

Office for Ageing Well

The Office for Ageing Well in the Department for Health and Wellbeing supports South Australians to age well through the Seniors Card Program, Retirement Villages Unit, Aged Care Assessment Program, State Ageing Plan and Community Grants.

Plan for Ageing Well 2020-2025

South Australia’s Plan for Ageing Well 2020-2025 outlines the State Government and community’s vision and priorities for ageing well for all South Australians over the next five years.

Public transport

Adelaide Metro provides public transport services in South Australia.

Transport Subsidy Scheme provides taxi fare subsidies for people with permanent and severe disabilities

Retirement Villages

The Retirement Villages Unit in the Office for Ageing Well promotes and enforces compliance with legislation, provides general advice and information about retirement villages and assists in resolving disputes between residents and operators.

Service SA

Service SA provides a range of online, phone and face to face services to support driver licensing and vehicle registration and information about mySAGov.

Seniors Car Parking

Contact Centre Management at the shopping centre to see if they offer dedicated parking places for older people.

Technology for Ageing and Disability SA Inc.

Technology for Ageing and Disability SA specialises in modifying or making equipment that is not commercially available to support older South Australians to remain independent, stay connected with family, friends and the community, and to be able to continue living in their own home for longer.

Translating and interpreting

The Interpreting and Translating Centre (ITC) is a South Australian Government agency employing qualified translators and interpreters experienced in most of the community and commercial languages of South Australia.

Volunteering SA/NT

Volunteering SA/NT is the peak body for volunteering and a volunteer support service working with individuals, organisations, businesses and communities to lead, advance, grow, promote and celebrate volunteering.