Manage your Seniors metroCARD

Visit the Adelaide Metro website to manage your Seniors metroCARD online, including adding credit for use in peak travel times.

Seniors Card & public transport

Your Seniors Card entitles you to:

  • free Adelaide Metro public transport during off-peak periods Monday to Friday and all day on weekends and public holidays
  • approximately 50% discount on Adelaide Metro public transport services at other times (7.00 am to 9.00 am and 3.00 pm to 7.00 pm Monday to Friday).

Your Seniors Card is part of Adelaide's metroCARD public transport electronic ticketing system which is operational on all buses, trains and trams. The Seniors Card has the metroCARD technology built in (Seniors metroCARD) which means you only have to carry one card to access discounts on goods and services and public transport.

Your Seniors Card is ready to use on public transport as soon as you receive it.

You'll need to validate your Seniors Card every time you board an Adelaide Metro bus, train or tram, even if it's in the free travel period. The Seniors metroCARD features a cashless method of payment for travel during peak times. Simply add credit ($) onto your Seniors Card and the metroCARD system will deduct the correct fare.

New and replacement Seniors Cards (Seniors metroCARD) are issued through the Seniors Card Unit and all cards are protected, so if it breaks or is lost or stolen, any balance/credit will be transferred to a replacement card.

Free travel times

Seniors Card members can travel free on bus, train and trams at all times other than the morning and afternoon peak weekday periods of 7.01 am to 9.00 am and 3.01 pm to 7.00 pm, where seniors discounted concession rates continue to apply (around 50% discount).

Monday to Friday
Midnight to 7.00 amFree
7.01 am to 9.00 amSeniors concession rate
9.01 am to 3.00 pmFree
3.01 pm to 7.00 pmSeniors concession rate 
7.01 pm to midnightFree
Weekends and public holidays
Midnight to midnightFree

How to use the Seniors metroCARD on public transport

Boarding public transport is now faster and easier than ever before - all you have to do is hold your Seniors Card against the validation machine when boarding a bus, train or tram.

During free travel periods, a free fare will be registered. For travel during peak travel periods (between 7.00 am and 9.00 am and between 3.00 pm and 7.00 pm on weekdays), you can use credit ($) you have added to your Seniors Card and the correct fare will be deducted when you validate upon boarding.

Manage your Seniors metroCARD online

Visit the Adelaide Metro website to manage your Seniors metroCARD online, including adding credit for use in peak travel times.

You need to add credit to your card if you want to use it during peak travel times. There are a few ways to add credit to your card.

In person

Recharge your Seniors Card in person at:

Simply present your Seniors Card and pay by cash, credit or debit card. The minimum recharge is $5 and the maximum amount you can store on your card is $200.

By phone

Phone the Adelaide Metro InfoLine on 1300 311 108 and transfer funds from your credit or debit card or set up auto-recharge which involves nominating a credit or debit card and an amount that will be automatically loaded onto your Seniors Card when it falls below the minimum amount.

If the recharge is completed before 9.00 pm, it will generally be available on your Seniors Card when you use it the next morning.

Online

Recharge your Seniors Card online by logging into your metrocard account on the Adelaide Metro website:

  1. visit www.adelaidemetro.com.au/seniors
  2. click on 'Manage metrocard'
  3. enter your personal account details.

You can recharge your Seniors Card with a credit card or you can set up auto-recharge. Auto-recharge means nominating a credit card and an amount that will be automatically loaded onto your Seniors Card when your credit falls below the minimum of $15.

You can also check the balance remaining on your card after you log in.

To access your metrocard account on the Adelaide Metro website, you need to have a login and password.

Your login is the word 'SENIOR' followed by an underscore (_) and then your seven digit Seniors Card number (eg SENIOR_0000000).

Your password was provided to you in the letter you received with your Seniors Card. If you no longer have that letter or need your password reset, please email seniorscard@sa.gov.au and staff will email the details to you.

Once you have logged in for the first time, you should change your password. You can do this by clicking on 'update my details'. New passwords need to be between 8 and 16 characters long.

Using your Seniors Card on Adelaide Metro public transport is easy, you just have to remember to validate at the beginning of your journey by bus, tram or train.Validate Seniors metroCARD

To validate, hold the card against the validation machine as shown in the picture below.

A beep and a green light means that it has validated properly.

The deducted fare and the balance of your Seniors Card will appear on the validation machine's display. Hold your card there if you need more time to read the message on the screen.

The machine may also indicate the following:

  • Green (blinking) = your balance is low (down to 3 trips or less)
  • Green + Yellow = validation and recharge success
  • Red = validation unsuccessful (error, insuf´Čücient balance or the card is not valid or has been disabled)

You can watch online video tutorials about how to validate when boarding public transport.

If you lose your Seniors Card or it gets stolen or stops working, use Seniors Card member online services or contact the Seniors Card Unit on 1800 819 961 or seniorscard@sa.gov.au and a replacement card will be provided to you at no cost.

Don't bend or puncture your Seniors Card as this may damage the internal antenna or microchip.

Don't expose your Seniors Card to static electricity, water or extremes of temperature (such as a clothes dryer or car dashboard).

Interstate Seniors Card members

Seniors Card members visiting SA from anywhere in Australia can access free metropolitan public transport services during off-peak periods and concessional rates at all other times and outside the metropolitan area. To take advantage of free public transport, visiting Seniors Card members can visit the following locations and show their interstate Seniors Card to be issued with a temporary MetroTicket which will be valid for free off-peak travel for a maximum of 14 days.

  • Adelaide Metro InfoCentre in the Adelaide Railway Station
  • Adelaide Visitor Information Centre at 25 Pirie Street, Adelaide (within City of Adelaide Customer Centre)
  • Adelaide Hills Visitor Information Centre at 68 Mount Barker Road, Hahndorf
  • Gawler Visitor Information Centre at 2 Lyndoch Road, Gawler
  • Glenelg Visitor Information Centre at 1 Moseley Square, Glenelg

For travel during peak times, visiting Seniors Card members will need to purchase single trip magnetic tickets or a concession Metrocard and add credit onto it.

Frequently asked questions

If you have questions about the Seniors Card / Seniors metroCARD, see our frequently asked questions.