Everything you need to know about your Seniors Card membership

No more than 20 hours per week in paid employment. If you work casual hours or on an ad-hoc basis through the year, average your working hours over a 12-month period to determine if you're eligible.

No. When you turn 60 and meet the other eligibility criteria, you can apply for a Seniors Card. Applications can be accepted by post up to one month before your birthday, as long as you meet the other eligibility criteria. Your application can be processed seven days before your birthday. Applications can be accepted online up to seven days before your birthday.

No. Your Seniors Card doesn't expire so it doesn't need to be replaced unless it is lost, stolen or damaged.

From 15 September 2025, a $15 card replacement fee will be charged, unless you are a Pensioner Concession Card holder.

Holders of a valid Pensioner Concession Card from Centrelink can receive a replacement Seniors Card free of charge if they verify the validity of the concession through the Document Verification System (DVS) within the iApply payment system.

Members who are experiencing financial hardship but don’t hold a valid Pensioner Concession Card from Centrelink, can apply to have the replacement card fee waived by applying to the Director, Office for Ageing Well via officeforageingwell@sa.gov.au or PO Box 196, Rundle Mall SA 5001. Members will need to demonstrate that paying the fee would cause financial hardship.

If you are an existing South Australian Seniors Card member, you can request and pay for a replacement Seniors Card here.

Alternatively, contact the South Australian Seniors Card Unit:

Use Seniors Card member online services if you are an existing Seniors Card member and need to update your personal details (i.e., name, address, phone number, email address).

Alternatively, contact the South Australian Seniors Card Unit:

Seniors Cards are made of strong plastic, similar to a credit card, and with normal use will last many years. Keep it in your wallet or purse.

Do not expose to heat, bend or puncture your Seniors Card as this may damage the internal antenna or microchip.

Do not expose your Seniors Card to static electricity, water or extremes of temperature (such as a clothes dryer or car dashboard).

If you lose your Seniors Card or it gets stolen or stops working, order a replacement card by contacting the South Australian Seniors Card Unit:

The Seniors Card Discounts & Deals Directory lists thousands of places around South Australia where Seniors Card members can access a discount or benefit.

Browse the online Seniors Card Discounts & Deals Directory or search for discounts and deals based on category or location.

The hardcopy Seniors Card Discounts & Deals Directory lists thousands of places around South Australia where Seniors Card members can access a discount or benefit.

Seniors Card members can pick up a copy of the Directory from one of hundreds of collection points across the state, including their local council or library.

Find your nearest collection point:

Public libraries
Visit www.libraries.sa.gov.au (external site) (external site) (external site) and click on the Locate a Library tab. Use the map or download the PDF.

Council offices
Visit www.lga.sa.gov.au (external site) (external site) (external site) and click on SA Councils. Click on SA councils list and map.

South Australian Seniors Card members can travel for free on Adelaide Metro buses, trains and trams – all day, every day.

Seniors Card and public transport.

Interstate

Yes. Most business partners of interstate Seniors Card programs will welcome your South Australian Seniors Card. You can also use your SA Seniors Card to access some concessional public transport fares in the state/territory you are visiting.

Check with the Seniors Card office in the state or territory you're visiting as different conditions may apply.

Australian Capital Territory (ACT)

(02) 6282 3777
www.actseniorscard.org.au (external site) (external site) (external site)
seniorscard@cotaact.org.au

New South Wales (NSW)

13 77 88
www.seniorscard.nsw.gov.au (external site) (external site) (external site)
info@service.nsw.gov.au

Please note: Seniors Card members wanting concessions on public transport when visiting NSW need to apply for the Gold Opal card two to three weeks before they need to travel. For more information including how to apply, visit www.opal.com.au (external site) (external site) (external site).

Northern Territory (NT)

1800 441 489 (free call)
www.ntseniorscard.org.au (external site) (external site) (external site)
seniorscard@cotant.org.au

Queensland (QLD)

13 QGOV (13 74 68)
www.qld.gov.au/seniorscard (external site) (external site) (external site)
cardservices@smartservice.qld.gov.au

Tasmania (TAS)

1300 135 513
www.seniors.tas.gov.au (external site) (external site) (external site)
seniors@dpac.tas.gov.au

Victoria (VIC)

1300 797 210
www.seniorsonline.vic.gov.au (external site) (external site) (external site)
seniorscard@dhhs.vic.gov.au

Western Australia (WA)

(08) 6551 8800
www.seniorscard.wa.gov.au (external site) (external site) (external site)
info@seniorscard.wa.gov.au

Overseas

Thanks to a reciprocal agreement between the New Zealand Government and Australian state and territory governments, holders of Australian Seniors Cards are able to access discounts from participating businesses in New Zealand. Additionally, holders of a SuperGold Card (New Zealand's equivalent) can access discounts from participating Seniors Card business partners when travelling to Australia. This arrangement does not include state or nationally funded initiatives such as free public transport.

For details of participating New Zealand businesses, visit www.supergold.govt.nz (external site) (external site) (external site) or phone 0800 25 45 65 (when in NZ).

Additionally, Seniors Cards are often accepted by businesses in other countries as a matter of goodwill. All you need to do is ask.

The Seniors Card program collects and uses your personal information for the purpose of administering the program. This includes mailing your Seniors Card, providing you with free and discounted public transport services, government information and special offers and information from participating businesses.

The program does not provide your personal information to participating businesses. We use a mail house contractor to administer our mail-outs. Emails are sent by the Seniors Card program.

The Seniors Card program requires its contractors to treat your personal information confidentially and in accordance with the Information Privacy Principles (IPPS) Instruction.

We may provide your information to other Government agencies that provide services to members. We may also disclose personal information with your consent, or if required or authorised by law or our Code of Fair Information Practice.

If there's a business you know of that offers a discount to Seniors Card members but they aren't listed in the Seniors Card Discounts & Deals Directory, other members would like to know about it! And there are great benefits for businesses to partner with Seniors Card.

Phone the Seniors Card Unit on 1800 819 961 (freecall) or email seniorscard@sa.gov.au to let us know about them.

All suggestions will be followed up but we can't guarantee that a business will join the Seniors Card program. There are also some businesses that provide a discount to members but choose not to partner with the Seniors Card program.

We recommend you try to sort out the problem with the business first.

If this isn't possible, contact Seniors Card.

All complaints will be registered and followed up and we'll try to let you know the outcome where we can.

Information for interstate Seniors Card members visiting SA

If you don't live in South Australia, contact the Seniors Card office in your state or territory to find out whether you are eligible.

Australian Capital Territory (ACT)

(02) 6282 3777
www.actseniorscard.org.au (external site) (external site) (external site)
seniorscard@cotaact.org.au

New South Wales (NSW)

13 77 88
www.seniorscard.nsw.gov.au (external site) (external site) (external site)
info@service.nsw.gov.au

Northern Territory (NT)

1800 441 489 (free call)
www.ntseniorscard.org.au (external site) (external site) (external site)
seniorscard@cotant.org.au

Queensland (QLD)

13 QGOV (13 74 68)
www.qld.gov.au/seniorscard (external site) (external site) (external site)
cardservices@smartservice.qld.gov.au

Tasmania (TAS)

1300 135 513
www.seniors.tas.gov.au (external site) (external site) (external site)
seniors@dpac.tas.gov.au

Victoria (VIC)

1300 797 210
www.seniorsonline.vic.gov.au (external site) (external site) (external site)
seniorscard@dhhs.vic.gov.au

Western Australia (WA)

(08) 6551 8800
www.seniorscard.wa.gov.au (external site) (external site) (external site)
info@seniorscard.wa.gov.au

Seniors Card members visiting South Australia can access hundreds of discounts at businesses across South Australia.

View the online Seniors Card Discounts & Deals Directory.

When visiting Adelaide from interstate, if you have a state-issued Seniors Card, you can access a MetroTicket for 14 consecutive days of free off-peak travel during your visit to Adelaide. This excludes National Seniors Card, Seniors Business Discount Card and New Zealand SuperGold Card.

To order a MetroTicket online, you need a scan or photograph of the Seniors Card that clearly shows the card number and member's name, as you will upload it before submitting.

If you need to order tickets for more than one Seniors Card member, you must submit one form per person.

Order an interstate Seniors Card member 14-day free travel ticket. (external site) (external site) (external site)

Please allow 10 days between ordering your ticket and your departure date, to reduce the risk of your ticket not arriving in time.

If you are arriving in Adelaide within the next 10 days, you can present your interstate Seniors Card at one of the following locations to receive a 14-day free off-peak travel ticket:

Interstate Seniors Card members need to pay a concession fare to travel in peak times. If you need to use Adelaide Metro services outside of the free travel times, you will need to buy a concession metroCARD. Use the service finder to locate a metroCARD agent near you (external site) (external site) (external site).

If you do not have a Seniors Card but you have an Australian Pensioner Concession Card, you are eligible for a concession fare (external site) (external site) (external site).

International seniors are not eligible for any public transport concessions. Find out more about discounted travel with a Visitor pass (external site) (external site) (external site).

For more information about visiting Adelaide, visit the Adelaide Metro website (external site) (external site) (external site).