The Aged Rights Advocacy Service (ARAS) is a free, confidential and independent service that helps older people across South Australia.
ARAS can help if you are:
- living in aged care or a retirement village
- getting (or trying to get) help through the Commonwealth Home Support Program (CHSP) or a Home Care Package (HCP)
- at risk of, or experiencing abuse from family, friends or service providers.
ARAS provides help through the Care Finder Program (City of Playford and City of Salisbury), which supports older people who may have difficulties getting aged care services. This might be because they feel lonely, have health or language problems, or don’t have family to support them. ARAS staff can help you understand your choices and find the right care.
ARAS has Aboriginal Advocates who give safe, respectful help to older Aboriginal and/or Torres Strait Islander people and their families.
ARAS has specialist Financial Advocacy Officers who can support with questions or concerns about your aged care fees and charges, and
In addition, ARAS provide free information sessions to community groups and service providers on the Charter of Aged Care Rights, Abuse Prevention, and Safeguards for Ageing Well.
ARAS is funded by the Australian Government. The main office is at 175 Fullarton Road, Dulwich SA 5065, and is open Monday to Friday, 9am to 5pm. The office has an accessible toilet and there is accessible parking nearby. ARAS also visits Victor Harbor, Nuriootpa and Berri by appointment.
You can contact ARAS by:
- Phone: (08) 8232 5377 or 1800 700 600 (free call)
- Email: aras@agedrights.asn.au
- Interpreters can be booked at no cost. ARAS also supports TTY and Speak and Listen services.
You can find ARAS on Facebook, LinkedIn and YouTube.
ARAS is supported by Office for Ageing Well to deliver the Safeguards for Ageing Well Program.