Brought to you by Adelaide Metro.
Public transport is an easy way to travel around Adelaide – and is now free for South Australian Seniors Card members, all day, every day!
To access the free travel, simply validate your Seniors Card when you board a service or pass through barrier gates.
Catching a bus, train or tram can feel daunting to some people, so here are a few simple steps you can take to make your next public transport journey easier and safer.
Adelaide Metro looks forward to welcoming you onto a service soon.
There are many onboard features and online tools to help you make the most out of public transport.
These include dedicated priority seating on all services, a Journey Planner on the Adelaide Metro website to pre-plan your trip, as well as real time information at many train stations, tram stops and bus interchanges to keep you on track.
If you need assistance at any point before, during or after your journey, the Adelaide Metro InfoLine staff are always happy to help. Just call 1300 311 108, open 7am to 8pm daily.
Plan to arrive at your stop or station five minutes early to avoid any rushing.
If you are waiting for a bus, stand as close to the bus stop or shelter as possible. When you see your bus, hold your arm out to signal to the driver that you want the bus to stop.
If you are waiting for a train or tram, make sure you stay behind the white line. If you have a wheelchair or other mobility aid, wait on the painted blue and white international symbol for disability so the driver knows to put a ramp out to help you get on and off.
If the doors are closing, stay clear of the doors and let them close. It is not safe to put your arm, leg, or any object between the doors to stop them closing. The driver may not see you and the doors may not re-open quickly.
Stay seated or hold on until your service has stopped
Sometimes Adelaide Metro services need to stop or slow down suddenly.
Please remain seated or hold onto a rail or handle until your bus, train or tram has arrived and you can get off safely.
Adelaide Metro recommends maintaining three points of contact at all times, i.e., two feet on the ground and one hand on a rail or handle.
For our bus and tram passengers, press the button well before your stop to give the driver as much time as possible to stop safely.
Alight with care
Watch your step when boarding or alighting your bus, train, or tram.
There can be a small gap between your service and the platform or ground.
Please take extra care when travelling with a pram to keep the child safe.
Please keep the pram in front of you with the child facing the vehicle when boarding. Please exit backwards while keeping the pram and child facing the vehicle.
When onboard, always apply the pram brakes and face the pram to the back of the vehicle. If possible, keep the child strapped in the pram.
Do not hang heavy items on the pram as it could tip.
Stand back. Look up. Stay rail safe.
A reminder that railway level crossings can be dangerous for pedestrians, cyclists, and road vehicles.
Did you know a train travelling at 100km/h needs the length of two football ovals to stop?
- Do I need to cross a train or tram track?
- Do I pay attention when I cross?
The answer might surprise you.
A moment of distraction could change your life forever. Stand back. Look up. Stay rail safe.
If you see a hazard at an Adelaide Metro stop or station, please report it online via www.adelaidemetro.com.au/about-us/contact or call the Adelaide Metro InfoLine on 1300 311 108 (7am-8pm daily).